T&Cs

DPSP Workshop & PhotoTour Refund Policy

Due to non-refundable costs such as accommodation bookings, transfers, and tour reservations, we have the following refund policies in place:

Refund Policy (Non-COVID-19 Related)

For Workshops & PhotoTours within Australia:

  • If we cancel or change the date of the Workshop/PhotoTour:
    You will receive a full refund.

  • If you cancel your booking outside 60 days before the event:
    You will receive a full refund.

  • If you cancel your booking between 30–60 days before the event:
    You will receive a 50% refund of your paid amount.

  • If you cancel your booking within 30 days of the event:
    No refund will be provided. If we are unable to fill your spot, your booking and payment will be forfeited.

We strongly recommend purchasing travel insurance for any planned Workshop or PhotoTour.

For Workshops & PhotoTours outside Australia (if applicable):

  • If we cancel or change the date of the Workshop/PhotoTour:
    You will receive a full refund.

  • Deposits for International Tours:
    All deposits are non-refundable due to the advanced booking requirements for accommodation and other logistics.

  • Final Payment Due:
    Final payment is required no later than 6 months before the departure date.

  • Cancellation Policy:
    Due to the logistics of International Tours (accommodation, transportation, etc.), we are unable to refund payments once made. If you need to cancel, we will do our best to offer you credit for a future tour, but we cannot refund deposits.

We will work with you to explore other options or help you reschedule if necessary.

Refund Policy for COVID-19 Related Issues

  • If the event is canceled or postponed due to government restrictions (State or Federal):
    You will receive a full refund.

  • If you cancel your booking outside 60 days due to a COVID-19 related issue:
    You will receive a full refund or 100% credit for a future event.

  • If you cancel your booking between 30–60 days due to a COVID-19 related issue:
    You will receive a 75% refund or 100% credit for a future event.

  • If you are unable to attend due to COVID-19 related issues within 30 days of the event:
    You will receive a full credit for a future event.

  • If you become unwell within 14 days of the event due to COVID-19:
    You will receive a 50% refund or the option to reschedule your attendance to a similar event.

Important Notes:

  • Travel Insurance: We highly recommend all participants purchase travel insurance for the duration of their event.
  • For full advice regarding your rights, please visit the ACCC website.

We appreciate your understanding and will do everything we can to accommodate changes when necessary. Thank you for your support!